Service Department

Our Services

Pool World NJ offers a variety of maintenance packages to customers in Monmouth County, Northern Ocean County, and Southern Middlesex county.

Browse our services below or call to schedule an appointment today! Complimentary in-home estimates are available.

Premium Weekly Maintenance Program Includes the Following Scheduled pool opening in Spring and scheduled pool closing in Fall
  • All chemicals are included for the season
  • 18 Vacuums (based on 1 vacuum per week for 1 hour)
  • Water chemistry tested and adjusted as necessary
  • Weekly pool vacuum + surface skimmed off
  • Pump, skimmer, and robot baskets cleaned
  • Filter backwashed when needed
  • Pool World uses its own vacuum equipment to vacuum your pool.
  • If we are unable to find power for our system, we will use your system.
  • A receipt of what was completed and done to your pool will be left after each visit. Please read your receipt weekly, so you know how your pool is operating.
How Pool World’s Weekly Maintenance Program Works:
  1. Your service starts on your first vacuum.
  2. If 18 vacuums are not enough, extra weeks of service are available to extend your pool season. Chemicals used at that time are still included.
  3. Pool World will notify you prior to reaching your last vacuum. We will not extend your service unless you authorize us to do so. In the event we are unable to contact you, service will stop until you authorize us to continue. Pool World will attempt to raise/lower water level for the time we are vacuuming the Pool.
  4. If you want your pool in swimming condition by Memorial Day, please schedule your pool opening accordingly. Pool World recommends opening your pool a minimum of 3 weeks prior to Memorial Day to account for bad weather, green pools, sluggish or weak systems, and any possible service repairs that may be needed.
  5. It is your responsibility to call and schedule your pool closing if you do not fill in the form on the following page. We recommend calling the first week of August due to the high volume of pool closings we schedule. If you have a concrete pool, it is your responsibility to make sure your water is lowered 3″- 6″ below your tile when we arrive to close the pool.
Please remember we are a once a week service. If your yard or pool is surrounded by foliage, pine needles or any type of falling debris, your skimmer baskets should be emptied more than once a week. This will extend the life of your pool equipment and help keep your pool looking clean until our next visit.

We book up fast, please schedule your pool opening date in advance. Most customers choose to open their pool in May each year.

POOL OPENINGS FROM POOL WORLD INCLUDE:
  • Removal of winter cover and fan-folded for storage
  • Connection of filtration system
  • Start-up of the filter system
  • Start-up of the heater (gas supply must be on)
  • Installation of the ladders, handrails, and other deck equipment
  • Installation of the in-pool accessory equipment
  • Complete inspection of filtration system, plumbing, and equipment needs
  • Additionally, our vans are fully stocked with chemicals, so you do not need to purchase them ahead of time

NECESSARY STEPS BEFORE YOUR SCHEDULED OPENING:

  1. If no one will be home for your opening, you must call ahead to make payment arrangements.
  2. Pump all water off your cover and remove leaves and other debris. Pool owners with covers containing excessive rain water/debris may be rescheduled for a later date.
  3. If water level is low, add fresh water. If we have to return due to low water there will be an additional charge.
  4. Remove safety fencing before your scheduled opening date. Pool World cannot remove fencing.
  5. Provide electrical power. There will be an additional charge if a second trip is necessary due to no electric.
  6. Have pool equipment accessible and near the pool.

PLEASE NOTE: There will be additional consultation necessary for pools larger than 20’x40′. Due to the high volume of pool openings, ONE TIME VACUUMS ARE NOT AVAILABLE. Pools with in-floor cleaning systems/spas/waterfalls/water features will incur an additional fee or may be declined a pool opening altogether.

Pool heaters that do not fire upon pool opening will require a separate service call. Heater repairs require a separate appointment to be scheduled by the homeowner for a later date.

PLEASE CALL POOL WORLD TO SCHEDULE YOUR OPENING TODAY! REMEMBER TO SCHEDULE EARLY SO WE CAN ACCOMMODATE YOUR NEEDS!

POOL CLOSINGS FROM POOL WORLD INCLUDE:
  • Running of the filtration system to ensure proper dilution of winterizing chemicals
  • Winterization of all non-solar pool plumbing
  • Dismantling and cleaning out by hand of all “grid style” D.E. filters
  • Removal of all accessory equipment
  • Installation of winter cover/safety cover
  • Filling of water tubes and placement around “tube style” cover

NECESSARY STEPS BEFORE YOUR SCHEDULED CLOSING:

  1. If a homeowner will not be home on the day of scheduled service, please call ahead to make payment arrangements. If no form of payment is provided, service will not be performed
  2. PAYMENT IS DUE ON DAY OF SERVICE – WE CANNOT ACCOMMODATE BILLING
  3. Have all winterization equipment accessible and near the pool. Do not drop water level on vinyl pool liners.
  4. Concrete pool owners only – please lower your pool water ahead of time, if necessary. Pool World does not lower water.
  5. Provide electrical power.
  6. Remove child safety fencing around the pool before Pool World arrives.
  7. Pools with attached spa are subject to additional fee.
  8. Due to the high volume of pool closings, Pool World cannot offer a one-time vacuum
  9. There will be an additional labor charge if a second trip is necessary. (This includes no power to the pool, a safety fence that is not removed, or the wrong size cover.)
  10. POOLS WITH IN FLOOR CLEANING SYSTEMS/WATERFALLS/WATER FEATURES/SECOND COVERS MAY CARRY ADDITIONAL CHARGES OR BE DECLINED A CLOSING ALL TOGETHER.

PLEASE NOTE: All pools require shock and a quality winter algaecide. You do not have to provide these chemicals ahead of time, as Pool World sells them on our vehicles!

THINK YOU HAVE A LEAK? Don’t panic! Follow the article below to test your pool for a leak to be sure it’s not just evaporation! The following is a partial list of what we can accomplish for you:
  • Liner replacements
  • Pump repair / replacement
  • Filter repair / replacement
  • Heater repair / replacement
  • Polaris repair / replacement
  • Salt chlorine generators
  • Spring openings
  • Safety covers
Does your property have an outdated swimming pool that needs transformation? Our renovations will provide you with an innovative and creative solution that makes your property stand out. When thinking about renovations, you have many options including:
  • New Vinyl Selection
  • Steps
  • Updated filter equipment
  • Automation
  • Salt
  • UV
  • Sanitation
  • Pool lighting
  • And More!